Civanta - Service Portal

Step-by-step guides for all your essential government documentation.

Privacy Policy

Last Updated: March 17, 2026


This Privacy Policy describes how we handle information in compliance with the Individual Privacy Act of Nepal, 2018 (2075).

1. Information We Do Not Collect

We do not store sensitive personal information such as Citizenship numbers, National ID (NID) biometrics, or Passport details on our servers. Our tools are designed for informational guidance only.

2. Log Data & Analytics

Like any website in 2026, we collect standard log data (IP addresses, browser type, and time spent) to improve site performance. This data is anonymized and never linked to your real-world identity.

3. AI and Data Processing

In alignment with the National AI Policy 2026, any AI-driven features on this site operate under strict transparency. We do not use your interactions to train external machine learning models without explicit consent.

4. Third-Party Links

Our guides link to official government portals (e.g., .gov.np). We are not responsible for the privacy protocols of these external government or private entities.